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FAQ

We hope this page will quickly answer your questions.  If not, please feel free to e-mail us (sbsclaytopia@verizon.net) or give us a call (814-836-7722) and we’re happy to help!

Why does it take so long to pick up my piece(s)?

After you’re finished painting your piece, we allow it to dry completely before we apply an over glaze to half your piece. When that is dry, we apply over glaze to the other half.  When this is dry, it waits its turn to go into the kiln to make your piece bright, shiny and food-safe.  It will be in the kiln for approximately 24 hours. Then, we need to sand and match up your piece(es) to have them ready for you to pick-up.

Are pieces food-safe?

Yes, our paints (glaze) are non-toxic and the over glaze makes your piece food-safe.

Do we get a call when pieces are ready?

Nope, your piece(s) will be ready in a week after they are painted, just come in to pick them up.

Can I put my piece on hold?

Yes!  We can hold your piece for a short time till you’re able to come back to finish painting.  We’d also be happy to provide a box or bag for you to take your piece(s) home and you can bring them back with you the next time you paint.  Due to limited storage space, we routinely go through pieces that are “on hold” and let you know if it will need to be picked up.

Can I order pieces you don't have in stock?

Yes, we’re happy to search for a piece for you and you’re welcome to place a special-order.  Special orders take at least 2 weeks and must be pre-paid.

Do we need reservations?

Reservations are never necessary but are always welcome.  We ask that you allow yourself at least an hour before closing time to allow yourself enough time to paint.

Do you allow after hour parties?

There are times that we are able to offer parties after hours.  Please call or e-mail to inquire.

Will you do lettering for me or add something to my piece?

Your finished masterpiece is your own.  If you’re looking for a custom piece or need extra detail to be added to your piece, we’re happy to do that but it will be considered a special-order and an extra fee and extra time will apply.

Do you offer birthday parties?

Yes!   Some of our most popular events are Claytopia Parties!  Please follow this link for more info.

Do you give donations or offer fundraisers?

Yes, we’re often happy and able to provide small donations for community and non-profit events.  Please direct all inquires to our e-mail.

What are your hours?

Mon/Wed/Fri: 10-5   Tues/Th/Sat: 10-9   Sun: 12-5

Do you have a party room?

Yes!  You’re welcome to utilize the party room for no additional charge (comfortably seats 24) as long as it is not booked already.  There is a separate restroom in the party room as well as a counter for your use.

Can we make clay pieces at Claytopia?

While we order most of our bisque pieces in for you to paint, we do have some times that you’re able to form clay shapes on your own.  Follow this link for current clay info